Frequently Asked Questions

Quick Answers to Help you with Your Buy Bouncers Purchase and Business

Your New BB Plus+ Account is 100% Free and takes less than five minutes to set up. Get the account and equipment you and your business needs now!

Benefits of Your Free BB Plus+™ Account

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Yes, you will receive FREE Buy Bouncers Pro Forms with your Purchase! These forms are proprietary, field-tested, and are designed as sample documents that you can use to support your business. You will receive the forms by email shortly after your purchase.

Proud US Veteran-Owned Company
You deserve the best service and our consistent commitment to excellence.

The owners of Buy Bouncers (BB) have owned and operated their very own successful, party rental companies. Over the years, the BB Team has formulated trade secrets which supported their businesses. This exclusive, proprietary knowledge has now become available to their customers for Free with their purchase and includes the following:

  1. Professional Rental Agreement Document
    This document is 2-pages in length and includes indemnification and hold-harmless clauses to protect your business.
  2. Corporate Event Rental Agreement Document
    This document is 1-page in length and is used as a supplement to the Professional Rental Agreement Document on Corporate Events.
  3. Contractor Agreement Document w/ Sample Pay Plans.
    This document is 5-pages in length and details the roles and responsibilities of hired contractors with respect to your business.
  4. Trade Secret Internet Marketing Links.
    This document includes a secret listing of Internet Directories to list your business on and get the phone ringing.
Whether you’re purchasing your equipment for personal or business use, you’re welcome to order online or call us, whichever is easier for you. We’re here to help. Plus, if you’re still shopping, please feel free to use our Quick Quote located by every product. Also, we offer easy, quick, and affordable financing. Get the products and service you deserve!

Purchasing Your Equipment:
  1. Select Your Equipment and Add to Cart or Request a Quick Quote if you need a little more time to prepare for your order.
  2. Review Your Cart, Select Your Location, and Proceed to Checkout.
  3. Verify Your Billing, Shipping Address and Submit Payment. You’re All Set!

We accept the following payments. Plus, you’re welcome to pay by ACH or Wire, too.
Your Equipment will ship within 48 Hours and delivered to you within 4- 7 business days.

Special Made to Order (MTO) products will be noted in Your Cart with Estimated Delivery Dates. We’ll notify you by email once they ship.

Simple, Fun, and Easy! The Buy Bouncers way!

Financing Your Equipment: Approvals up to $15,000 in seconds.

Your application take less than five minutes, doesn’t require any documents, and final happrovals within seconds. Get the equipment your business needs now.

Fast Affordable Easy Financing
Buy now, pay later with easy, affordable financing, terms, and flexible offers.

We recommended renting your inflatables and tents, on average, for 10% of their retail sales price. For example, if your unit cost $1,000, then your average rental rate would be $100 per rental. Using this formula, notwithstanding operating costs, it would take 10 rentals to match what you paid for your equipment. Also, depending on your location, exposure, and experience, a good estimate is that you should be renting, on average, one rental per week or 52 rentals per year. Based on the aforementioned and a $1,000 unit cost, your Return on Investment (ROI) would be around $5,200 per unit annually. Please keep in mind, however, that this is only an estimate and does not take into account operating cost, overhead, and your time. However, it should provide you with a basis to make an educated decision on starting and growing your business.
Great Question! We’ve created an easy-to-follow 10 Step Action Plan to Success and it’s available to you right now on our Buy Bouncers Resources Page.

Top Customer Satisfaction and Quality
Discover the difference of owning the highest quality commercial-grade products.

Your Action Plan includes the following Resources:

  1. Creating your Free BB Plus+™ Account.
  2. Purchasing Your Equipment: Easy as 1-2-3
  3. Financing Your Equipment
  4. Registration Licensing, and Insurance
  5. Inspections and Compliance
  6. Business Success Kit and Forms
  7. Associations and Networking
  8. Certifications and Training
  9. Maintenance and Repairs
  10. Marketing and Advertising

Ready to Get Started? Visit Your Resources Page.
All In-Stock Units will ship within 48-72 hours of your order. Made to Order (MTO) product will take anywhere from 2 to 4 weeks depending on the time of year. We have the largest inventory of Inflatables, Tents, Hand Trucks, and Concession Equipment in the USA.

Buy Bouncers ships with Fed Ex and TForce Freight. We also ship with other companies, such as UPS, USPS, and other US Carriers.

Shipping Estimates by Zone:
Blue Zone: 3 - 5 Business Days
Purple Zone: 4 – 7 Business Days
Gray Zone: 5 - 9 Business Days

What is Freight Shipping?
Freight shipping, LTL, or Common Carrier Shipping is generally reserved for large (pallet sized) and heavy (over 100 pounds) shipments. Buy Bouncers products are shipped on protected pallets. The company that handles the freight shipment is referred to as a Common Carrier. Popular common carriers are FedEx and TForce Freight.

How do Freight Shipments work at Buy Bouncers?
Buy Bouncers request proper loading and palletizing of products, such as Inflatables and Tents, to secure them with appropriate straps and plastic wrapping. We coordinate all the shipping arrangements and oversee the pickup by common carrier. Once the PRO number (tracking number) is provided we provide that information to you, our customer, so you may track your shipment.

Do I need to inspect my delivery?
Upon receiving the shipment, it is the customer’s responsibility to inspect the shipment BEFORE signing the release of liability. Once the release is signed, Buy Bouncers cannot be held liable for any shipping damages or missing items.

Residential or Commercial?
Freight companies provide a discount if the order is shipping to a commercial address. Residential rates are higher. A home doesn’t necessarily qualify as commercial even if your business is located there. It must be zoned commercial. Unfortunately, we do not control the zoning program that the shipping company uses. Buy Bouncers does not discriminate on “free shipping” orders. If the order qualifies for free shipping, there will not be an upcharge or discount for residential or commercial delivery.

What is Lift Gate Service?
Freight Carrier Lift Gate service is required for freight orders where the drop off location does not have a loading dock or the ability to move the shipment directly off the truck. This also is required for shipments deemed too heavy or large to unload safely by hand. This service will lower the shipment to the ground so it can be moved.

NOTE: Lift gate service can add additional time to the delivery date. Please contact the Freight Carrier to setup a delivery time via phone. If more information is needed on your delivery, please contact us at 830.714.3836.

Is my location considered Limited Access?
If the drop off location has limited access to a full-size semi (53 feet), there may be an additional fee added to the order. This would also include Residential or Commercial gated or restricted access locations, such as parks, playgrounds, camps, schools, churches, convention centers, and state and federal government locations or any location that limits or restricts the Freight Carrier’s access to the delivery location. This is strictly what the freight company charges and the customer will be billed for the amount during checkout. It is the customer’s responsibility select Limited Access at checkout before the order ships if their location is limited access.

What if I miss my delivery appointment?
You will need to contact the Freight Carrier to set up a redelivery. Note that the Freight Carrier will change for redelivery and storage fees for any delays to your delivery. This is strictly what the freight company charges us, and the customer will be billed for the amount.

What if I need to change my address after the order shipped?
Any changes to the bill of lading removes Buy Bouncers from any liability. Note that changes to the Bill of Lading will only be authorized by Buy Bouncers. The additional charge for the change will be billed to the customer.

What happens if I don’t provide correct contact information? Freight companies need to have correct contact information for your delivery. The phone number provided should be one that is monitored continually during a typical business day. It should also go direct to the person in charge of receiving the delivery. Please contact Buy Bouncers at 830.714.3836 if you would like to provide additional contact details.
Commercial Manufactured Inflatables for Sale - Quality Assurance:

Buy Bouncers distributes manufactured products that are built with a PVC Coated, Heavy-Duty Vinyl with weights up to 18 oz. Below, you’ll notice picture of vinyl testing, quality netting and the computer, precision sewing table.

All our inflatables are double, and quadruple stitched for best performance and security. This is standard procedure with commercial sewing machines. Additionally, the stitch points are set tighter to ensure a tight seam.

Commercial Inflatables - Product Quality:
  • Units are stitched with heavy-duty, water resistant, nylon thread to minimize the chances of seam failure due to wear and tear and waterlogging, particularly on water units.
  • Finger-Resistant Netting helps prevent injury to riders. This netting is tighter by design and finer as compared to standard netting where riders’ fingers can get trapped within the netting.
  • Double-Layered Material sewn onto high stress areas such as entrances, pop-ups, and high-wear areas make units more durable and safer. Double-layered material provides additional durability and longevity to our units by distributing stresses onto two layers of material instead of the usual single layer.
  • Double, Triple or Six-Way Box Stitching on all units ensure that our units will be durable and will last. Multiple layers of stitching enhance the durability of the inflatable by reducing the chance of seam failures and tearing. Seams on high-traffic areas are then reinforced with nylon strips or webbing to provide even greater strength.

Commercial Manufactured Tents for Sale – Product Quality:
  • Commercial grade, 16 oz, Fire Retardant, UV Resistant, Block-Out vinyl material.
  • Frames & Poles are 2.5" anodized aluminum tubes.
  • Tents are built with Fire Retardant and UV Resistant vinyl material that meet or exceed the National Fire Protection Association fire-resistant standards.
  • Hundreds of Standard Size Tents In-Stock for Fast Delivery.

Commercial US Manufactured Hand Trucks for Sale – Product Quality:
  • Hand-Crafted Quality Hand Trucks Made in America since 1997.
  • Powder coated finish protects the steel and provides a lasting finish.
  • Steel construction built from American-sourced steel.
  • Easy to operate and designed to get work done with less muscle strain and simple operation.

100% Price Match Guarantee
Purchase your inflatables and tents with confidence and at the very best price!

We won’t be beat on price!
Per your request and at the time of sale, we will price match the current product price of online competitors for immediately available new products (excludes clearance, refurbished, open-box, or used items).

Special considerations:
  • At the time of sale, we price match all retail competitors (including their online prices).
  • Our Price Match Guarantee covers new items (excludes clearance, refurbished, open-box, or used items). One price match at the time of purchase, per identical item from the same manufacturer, per customer, at the current pre-tax price available to all customers is allowed.

Our Price Match Guarantee does not cover:
  • Products shipped from or sold by third-party sellers on websites.
  • Refunds, returns, or exchanges or any product after the time of sale.
  • Pricing only available to select groups of customers including Membership Program members, loyalty offers, discounts relating to non-warehouse membership or paid loyalty programs, and government exchange store offers.
  • Transactions from a Marketplace store on a third-party website (e.g., Amazon, eBay, Google, Wayfair, Bing, Facebook, Instagram, and third-party marketplaces).
  • Competitor offers including offers of discounted or free shipping, free accessories, pricing in error or omissions, clearance, close-out, pre-order offers, rent/lease to own items, liquidation offers, trade-in offers, items denoted as special or promotional pricing, special daily or hourly sales and items for sale during holiday periods or trade show pricing.
  • Any financing offers, items included in bundle offers, subscription services, free items, pricing errors, mail-in offers, coupon offers, items that are advertised as limited quantity, out of stock items, clearance items, open-box items, refurbished items, pre-owned items, credit card offers, gift card offers, items included in gift card offers, discounts related to a membership program, and voice-only deals, whether offered by us or a competitor.
Here’s how it works:
Register Now to activate your Free BB Plus+™ Member Account. You’ll need to provide info about your organization. Then, contact Buy Bouncers and provide us with your account name and your state tax resale and/or exemption certificate.

Be sure you have:
  1. A Buy Bouncers Account
    If you’re registering as a business and you don’t already have a Buy Bouncers account, you’ll need to create one. Please click Register Your Account Button below to register.
  2. Tax exemption certificate in one of these formats: PDF or JPEG
    For each state where you’ll make purchases or where you’ll have orders shipped.

It may take up to 3 business days for your status to be approved. Once you’re approved, you can make tax-exempt purchases immediately.

Register Your Account